There are so many different online casinos now and each of them offer multiple bonuses to their players. Each bonus that is offered will be available to certain players, while other players may not be able to claim some bonuses. There may be many different factors that could affect whether or not you are eligible to receive a bonus. The very first thing which you must always, always do is to check the Terms and Conditions of the bonus you wish to accept. It’s not good enough to just do this once but every time you play with a bonus. Every casino is different and this obviously means that the term of one bonus could differ at one casino to another.


The key to knowing whether or not you are eligible to receive a bonus is by checking the Terms and Conditions. The last thing you want to do is to rush into making a deposit and then not to receive the bonus. There are lots of players that do this and it all boils down to the fact that that player did not check to see whether or not they were eligible for the bonus before depositing. This also applies to no deposit bonuses. Casinos may only offer these bonuses to certain players, so if you haven’t checked to see if you are eligible first, you could find yourself very disappointed when you sign up and you haven’t received the bonus.


Okay, so let’s explain the points that you should be checking to see whether or not you are eligible to receive a bonus. There are many different reasons why you may not be eligible to receive a bonus, all of which will be found in the Terms and Conditions of that bonus.


Probably the most common reason you would not be eligible to receive a bonus is down to country restrictions. Casinos will restrict players from certain countries from accepting a bonus. This does not mean that you cannot sign up and play at the casino; it merely means that you cannot play with their bonuses. This kind of information can be found in the bonus Terms and Conditions. Still, when you are accepting a bonus through CasinoSpies, we will always try to list the restricted countries of the bonus for you, too. If you want to play with a bonus, it is vital that you check your country is not on the restricted list.


Next you should check what kind of players the bonus you want to claim is targeted at. First deposit bonuses are only for those players who are making their very first deposit. So, if you have already made your first deposit, you cannot claim this bonus again. However, you would be eligible to receive any reload bonuses that the casino offers. Reload bonuses are those that are offered to existing players who have already made their first deposit. Every bonus is different and will be aimed at different players, so whether or not you are eligible to receive that bonus is down to the bonus itself. If you are ever in doubt, even after having read all of the bonus Terms and Conditions, you can contact the casino’s customer support team. There is no harm in double checking that you are eligible to receive a bonus before you make your deposit. This will certainly avoid any disappointment.


If you are playing on a mobile phone, you should always check that you are eligible to receive the bonus you want through your mobile device before depositing. However, this is a given with all the reputable online casinos now with mobile gaming growing more and more popular. Casinos usually limit their bonus offers to one account per customer, which means you cannot open multiple accounts with a casino in order to keep claiming their welcome bonuses. If you do this, you will find that your accounts will be suspended and you will not be allowed to play at that casino again. Casinos also usually limit bonuses to one per family, household address, IP Address, email address, telephone number, payment account number (e.g. debit or credit card, Neteller, etc), and shared computer, e.g. public library or workplace. So, if there are multiple people in your house wanting to play at the same casino, you should always inform the casino before registering and check that you would also be eligible to receive their bonuses.


Ultimately, every bonus and every casino is different. Even though we have explained the main factors in this guide which may stop you from being eligible to receive a bonus, let us reiterate: make sure you always check the Terms of every bonus before you play with it. The bonus Terms will tell you whether or not you will receive the bonus you want after you have made your deposit.