Why is my email so important?

During the registration process for any online casino you will have to give out some personal information. One of the most important pieces of information you will need to give is your email address. Every online casino you sign up to will require an email address, so if you do not already have one, we highly suggest you acquire one in order to play.


If you use more than one email address it is highly advisable that you provide the online casino that you are registering at with your primary email address, this being the one you use and check most regularly, after all if you are lucky enough to make a withdrawal at your chosen casino you need to make sure you have easy access to any emails the casino may send you regarding your withdrawal.


When you are initially signing up to your chosen casino, always make sure you pay due attention when inputting your email address. Check and double check that you have written the email address exactly as it should be down to the very letter and most importantly make sure that you have the last bit of your address correct whether it be .co.uk or .com. There is a chance that the casino will send you an activation email as soon as you have completed the registration process. This means immediately after you click submit to register you will receive an email to the address you provided and that email will include a link that you are required to click in order to activate your account at that casino. Failure to input the correct email address will cause problems with the activation of your account and you will also not be able to register again, as it will technically be a duplicate account.


In the case that the wrong email address is input during registration, you would need to contact support in order to get the problem rectified, thus obviously delaying the process of you being able to play at that casino. This is one of the reasons your email is so important; you will need it to play at any casino. If the casino you are registering at does not require you to click a link to activate your account, you will almost certainly receive a welcome email from that casino which may include details such as your login details, any bonuses you may be entitled to and other related information. Once you receive this email, it is advisable to add the sender’s address to your email safe list, so that future emails do not appear in your spam list. During the registration process you may be asked whether or not you would like to receive promotional emails or newsletters from the casino to your email address. This is usually a box that you have to tick. To ensure you do not miss any of these, again, we advise you to add the casinos address to your email safe list.


Another very important reason email is so important is for any withdrawals you will make at that casino. When you request your first withdrawal, you will always normally be asked to send in your verification. This request will come from the casino’s security department and will arrive to you via the email address you provided at registration. It is important that this email arrives to the correct email address; otherwise it will, of course, delay your withdrawal.


Whenever you make a withdrawal, you should keep an eye on your emails regularly for the following few days to check for any emails regarding the withdrawal. You will need to respond to the casino with your verification documents via email. Once you have sent your documents to the casino, you may then receive an email back confirming your identity has been verified and, more importantly, that your withdrawal has now been processed. If at any point during the withdrawal process there are any issues, the casino will always inform you via email.


Keeping your email address up to date with any casino you play in is vitally important. If for some reason you change your email address, you need to contact the casino’s support and let them know as soon as possible. You can usually do this by logging in to your casino account and visiting your profile page. Here you may be able to change your details. However, as some online casinos do not allow you to manually change your email address, this is when you will need to contact support who will be able to help you. If you choose to take part in any competitions or prize draws, winners are usually notified via email, so keeping your email up to date is vitally important.


If you sign up to receive emails from a casino, you will receive these as and when required by the casino. You can choose to opt out of these at any time by contacting the casino. You can also opt out of these emails by clicking ‘unsubscribe’, which is usually located at the bottom of the email.


Having the correct email address when you register is the key to you actually playing at any online casino and don’t forget how important it is to keep the address up to date, as all of your correspondence with that casino will be communicated through your email address.