Casino Heroes (formerly known as Casino Saga) is an interactive online casino powered by NetEntertainment, Microgaming Betsoft, Quickspin, Push Gaming, Yggdrasil and Play’N GO. All slots can be played instantly via a compatible flash browser, or via casino’s mobile casino. Casino Heroes is licensed by Malta Gaming Authority, and UK Gambling Commission.
Website: https://www.casinoheroes.com/
Established: 2014
Owner: Hero Gaming Limited Casinos
Casinos Software: Microgaming
Promotion: 100% Match Bonus up to £100
Casino Type: Instant Play, Mobile
Live Chat: Yes
Email Support: support@casinoheroes.com
Contact No: Not stated
Casino Heroes do not currently accept players from the following countries: USA, Russia, Italy, France, Guyane (French Guiana), Reunion, Guadeloupe, Martinique, China and Hong Kong.
Choosing slots at Casino Heroes is really easy with its clear interface which is suitable for both beginners and more advanced players. Additionally, it includes a range of search and filtering possibilities. Casino Heroes provide a unique list of casino games which include Video Slots, Roulette, Blackjack, Table Games and even Video Poker Games.
Video slots include some fantastic renditions from both NetEnt and Betsoft. By playing their favourite online slots, players explore the casino’s map. The list of slots includes titles like the Twin Spin slot, Magic Portals slot, Dead or Alive slot, After Night Falls slot and much, much more.
Casino Heroes offers diverse table games, which means there is something for everyone here. Games include the likes of Caribbean Stud, Craps, Red Dog and Casino Hold em’, not forgetting endless variants of Roulette and Blackjack.
Finally, the casino has a range of video poker games like Jacks or Better, Deuces Wild and Bonus Poker. The full range of games can be viewed and played on the casino website and mobile.
Casino Heroes Live Casino is powered by Evolution which is the world’s number one Live Casino provider. At Casino Heroes players can find tables to suit everyone’s needs, from Party tables to Platinum VIP tables across Roulette, Blackjack, Casino Hold Em, and Baccarat.
Casino Heroes has a customer-oriented approach to gaming. Players can chat to one of their support heroes who are a group of highly trained individuals aiming to offer the best support by catering to the players needs. Their response time to all queries is quite rapid. Unfortunately, the live chat working hours are from 10am to midnight CET. Players can also head straight to ‘The Heroes Oracle‘ where they will find answers to the most common questions regarding gameplay and the casino.
The games are built by the well known NetEntertainment which is a trusted brand and have verified systems to make sure they are built in a fair way. Casino Heroes uses SSL encryption (https) which basically means all traffic in and out of the casino is encrypted!
Methods: Bank Wire Transfer, MasterCard, Neteller, Visa, iDEAL,Fast Bank Transfer, Skrill, PugglePay
Methods: Bank Wire Transfer, MasterCard, Neteller, Visa, Skrill
Withdrawal limits: No Limits
Withdrawal Times: EWallets: 24 hours
Credit / Debit Cards: 3-5 days
Bank Transfers: 2-3 days
Cheques: Not offered
Pending Time: 0-72 hours
Andrew Hoggins - January 2, 2019 @ 22:14
I’ve been gambling for some time now and casino hero’s is probably one of the worst experiences I’ve ever had and it would put anyone off gambling. Here’s how it went.
Playing for about a week and deposited 300-350 got a nice run on roulette and got to 1400 my account was then blocked due to not submitting my documents which I understand perfectly and I’m not bothered about that.
I got my account sorted and played some more I then cashed around 1000-1400 and left myself with a few hundred to go play some roulette.
Whilst playing roulette I was going well on a nice role and upping my bet. Then my withdrawal was cancelled and I didn’t notice because I was winning on roulette anyway so I started to bet bigger not knowing that my cashout has been added to my balance mid roulette without any notification to me. I then got onto live chat and asked where my cashout was and apparently it was ‘cancelled’ and I was ‘alerted’ by email so I went through all of my emails that day and nothing at all. I then searched casino heroes into my laptop on my emails and not one email from them saying my withdrawal had been cancelled. They then sent me an attachment if you like, with some bogus email that they ‘apparently’ sent me through my email but they didn’t. I enjoyed the site it had a huge selection of games and I don’t mind losing money because I can afford to play with it but it’s all the fishiness going on is so offputting and I hope nobody else has this experience. Be careful!!!! Customer service is shocking!!!
I’ve been gambling for some time now and casino hero’s is probably one of the worst experiences I’ve ever had and it would put anyone off gambling. Here’s how it went.
Playing for about a week and deposited 300-350 got a nice run on roulette
Jurgen Stephenson - November 7, 2019 @ 12:23
You find all the best games, and there is little extra you can fight with the bos and you get all-gain prices. Last time when I withdraw my winnings they were on my bank account during the same day.
They did change the rules however. If I do not mistake, then you have to make at least 1 deposit in half a year otherwise the account will be closed.
You find all the best games, and there is little extra you can fight with the bos and you get all-gain prices. Last time when I withdraw my winnings they were on my bank account during the same day.
They did change the rules however. If I do not mist